Privacy Policy

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Posted by Karina on 16 de julho de 2024
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PREMIUM REALTY GROUP USA

Last Modified: July 16, 2024

Welcome to PREMIUM REALTY GROUP USA. We respect your privacy and are committed to handling your personal information in an open and transparent manner.

This privacy policy describes the personal information collected and/or processed when clients, visitors, and partners interact with PREMIUM REALTY GROUP USA, including through our website(s)notice or platform.

We have made this policy easy to navigate by providing quick access to information you may care about and easy to understand by using plain English. We strongly encourage you to read this policy from beginning to end to gain a better understanding of our information handling and privacy practices. This policy is not a contract and does not create any legal rights or obligations.

PREMIUM REALTY GROUP USA is a real estate company owned and operated by a single broker and retain the services of sales associates (real estate agents), who are independent contractors.

Personal information we collect

Personal information is any information from which an individual can be identified.

Information you provide

We collect Personal Information that you voluntarily provide to us. The types of personal information you may provide to us and when you may provide it include:

When you create an account: Through the Restrict Area you may create an account to, for example, access our real estate resources and business opportunities. When you create an Account, we collect your full name, username, mobile phone, “CRECI” number, and password. If you wish, you may also register using your Google and Facebook information. 

When you contact us: When you contact us with questions about the Services, our business, or other matters, we will use any personal information you provide, including, for example, your name, email address, and phone number to resolve your request or answer your questions, or to provide additional information related to your inquiry.

How we use personal information

We use the personal information that we collect or otherwise obtain for the following purposes:

  • To fulfill the purpose(s) for which you provided the information;
  • To provide, support, personalize, and develop the services;
  • To create, maintain, customize, and secure your account;
  • To provide you with support and to respond to your inquiries; 
  • To communicate with you, including to respond to your requests, provide you with information about your Account (where applicable), and send you important updates and communications about changes to this policy and/or other applicable terms, conditions, and policies;
  • To send you marketing and promotional materials, including newsletters and other promotional communications related to real estate markets, properties, sales associates, and/or other topics that we think may interest you;
  • For testing, research, analysis, and product development, including to develop and improve the Services and other products;
  • To comply with a legal obligation and/or defend against legal claims;
  • To respond to requests and communications from law enforcement authorities or other government officials;
  • To fulfill other lawful, legitimate business purposes, including protecting our rights, privacy, safety, property, and/or those of others.

Protecting and Managing Your Personal Information

We use appropriate security measures to prevent your personal information from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized way. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know that information and who will only process your personal information on our instructions, under a duty of confidentiality.

Cookies and Similar Tracking Technology

We use cookies and similar tracking technology on our webpages, the information from which we may use to track your session on our website. Cookies may also be used to customize our website content for you. Personal information collected via tracking technologies may include your (i) IP address, (ii) unique cookie identifier, cookie information, and information on whether your device has software to access certain features, (iii) unique device identifier and device type, (iv) domain, browser type, and language, (v) operating system and system settings, (vi) country and time zone, (vii) previously visited websites, (viii) information about your interaction with our Tools, such as click behavior, purchases, and indicated preferences, and (ix) access times and referring URLs.

In some instances, our platform allows you to log in with or connect your platform account with a third-party social media or partner account. If you do so, your use of their technology within our platform is subject to their terms and policies.

We may use this information to track your session on our website and to understand your preferences. We may also use these technologies to customize website content for you and improve your online experience. We also use these technologies to obtain aggregate data about platform and website traffic and platform and website interaction, to identify trends and get statistics so we can improve our Tools.

We generally use three types of cookies on our website and platform:

  • Functional cookies required for basic platform and website functionality, which are therefore always enabled. These include cookies that allow you to be remembered as you explore our website and platform within a single session or, if you request, session to session.
  • Performance cookies allow us to improve our website and platform functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember platform preferences you have selected. Refusing these cookies may result in poor recommendations and slow website or platform performance.
  • Social media cookies, which offer the possibility to connect you to your social networks and share content from our platform through social media, and advertising cookies, which collect information to help better tailor advertising to your interests. In some cases, these cookies involve the Processing of your personal information. Refusing these cookies may result in seeing advertising that is less relevant or keeping you from linking effectively to your social networks.

You may choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your settings with each browser on each device you use. Each browser’s help menu should help you learn the correct way to modify your cookies in that browser. If you turn cookies off, you may not have access to some features that make our website and platform more efficient and some of our services may not function properly.

Similarly, you can adjust your advertising preferences on your mobile device at the device level.  For example, to adjust your advertising preferences in iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking. To adjust your advertising preferences in Android, visit Settings > Google > Ads > Opt out of interest-based ads.  

Information We Share with Third Parties

We work with third parties who help provide our services, and we may share your personal information with them to support these efforts. The information we share with these third parties will be in accordance with the law. We may be required to share personal information with third parties to conform with legal requirements or to respond to lawful requests made by public authorities, including to meet national security or law enforcement requirements.

We may share personal information with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, threats to the physical safety of another person, violation of our terms of service or any other agreement related to the services, or as otherwise required by law.

Third-Party Websites, Plug-ins, and Applications

Our Tools may include links to third-party websites, plugins, and applications. When you click those links or enable those connections, your rights on those third-party platforms will be governed by their respective policies. We do not control these third-party websites and are not responsible for their privacy statements or practices. This privacy policy does not apply to any information collected by a third party who is not acting on our behalf as a sub processor. We encourage you to read the privacy policy of every website you visit.

Your choices and legal rights

Your choices

We provide you with the following choices regarding our use of your personal information:

Electronic communications: If you no longer want to receive marketing-related texts or emails from us, you may contact us using the contact information at the end of this policy. 

Your Account: If you have created an Account, you can always access your personal information by logging in to your Account. If you have trouble or you need further assistance with accessing your Account, or deleting your Account, you may contact us at paulo@depaularealtyusa.com 

Legal rights

Depending on your country and state of residence, and subject to applicable law, you may have the following rights with regards to your personal information:

  • The right to access your personal information;
  • The right to request confirmation of whether we process personal information relating to you, and if so, to request a copy of that personal information;
  • The right to request that we rectify or update personal information that is inaccurate, incomplete, or outdated;
  • The right to request that we delete your personal information in certain circumstances provided by law;
  • The right to request that we restrict the use of your personal information in certain circumstances; for example, while we consider a request to update your personal information;
  • The right to request that we transmit your personal information to another company, where technically feasible;
  • The right to withdraw consent to processing your personal information that you previously gave; and
  • The right to object to the processing of your personal information under certain circumstances.

In order to exercise these rights, contact us at paulo@depaularealtyusa.com. We will comply with your request to the extent required by applicable law. 

U.S.-State Specific Privacy Notice

If you are a resident of the state of California, Colorado, Connecticut, Utah, or Virginia, you may have additional rights with respect to your personal information pursuant to applicable law. To learn more about your state-specific privacy rights, visit US State-Specific Privacy Policy.

Information security

We understand that the security of your personal information is important. For this reason, we maintain organizational, physical, and technical security arrangements designed to protect personal information within our organization against unauthorized access, destruction, loss, alteration, or misuse. We periodically review our security measures and update them accordingly. Unfortunately, despite our best efforts, no data transmission or storage can be guaranteed to be 100% secured.

Information retention

We will only retain your Personal Information as long as we need it to fulfill the purpose(s) for which it was collected, including providing the Services to you, maintaining your Account with us (where applicable), complying with our legal obligations, or protecting our interests or those of others, as described in this policy.

Children’s privacy

The Online Services are not intended or directed to children under the age of 18, and we do not knowingly collect Personal Information from children under the age of 18.

Changes to this Policy

We recognize that information privacy is an ongoing responsibility. For this reason, we may, from time to time, make changes to this policy. The “Last Modified” date at the top of this page indicates when this policy was last revised. Any changes to this policy will become effective when we post a revised version of this policy on this page unless otherwise specified. We encourage you to visit this page frequently to stay informed of any changes to this policy.

Contact us

If you have general questions or comments about PREMIUM REALTY GROUP USA, contact us at:

By email:

paulo@depaularealtyusa.com

By mail:

PREMIUM REALTY GROUP USA 

6965 Piazza Grande Ave Suite 417

Orlando, FL 32835

If you have any questions or comments about this policy or our information handling practices, contact us at: + 1 407 321 234 1757

Termination of Your Relationship with Us

If you terminate your relationship with us, you may request that we delete your personal information. We will use our best efforts to comply with your request and remove your contact information from our database. 

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